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How cool is the world today — we get to travel on a scale never known to people before, we work from home, and video chat with loved ones from work. Wherever we decide to be today, we stay connected. Luckily, Mac has a built-in video and audio calling app just for that.
FaceTime for Mac is completely free and as long as the person you’re calling has an Apple device supporting FaceTime (iPhone 4, iPad 2, and macOS 10.9.2 or later) — you’re good to go.
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How Do FaceTime And Group FaceTime Work On Mac?
Seeing your loved ones when you’re away, talking to friends abroad, cooperating with colleagues, or simply saving typing time by hopping on a quick call — whatever the case, both FaceTime and Group FaceTime are very easy to use. Let’s get you started!
How to setup FaceTime on Mac?
As the FaceTime app is installed on your Mac by default, there’s nothing extra you need to download and the setup process is quite straightforward:
- Open the FaceTime app by clicking on the FaceTime icon in the menu bar or press ⌘ + Space and type FaceTime
- If FaceTime isn’t already turned on, click Turn On
- Log in with your Apple ID and password
- To determine how and by whom you can be reached on FaceTime, go to FaceTime ➙ Preferences. Here you can decide if you want all the email addresses tied to your Apple account to be used for FaceTime (for example, you might not want people who have your work email address to contact you this way).
- Deselect any email addresses you don’t want to be used to call you on FaceTime
If you want to add an email address to the list, simply open System Preferences ➙ iCloud ➙ Account Details ➙ Contacts, and hit the plus icon. The changes will automatically appear in FaceTime preferences.
What you need for a FaceTime video call on Mac?
Most Macs are designed to handle FaceTime calls, so to start chatting you just need to check that all the accessories are in place:
- Good internet connection with at least 128 kbps download and upload speed
- A built-in or connected camera (MacBooks and iMacs come with one, but you need to purchase it separately for Mac Mini and Mac Pro)
- A microphone (most Macs have them, but you can also plug in a headset with a mic for better quality)
- Apple ID for FaceTime login
How to make a FaceTime call?
As long as you and the person you’re trying to call both have a sufficiently good internet connection, are logged in to FaceTime, and have the app open — using FaceTime for Mac is effortless:
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- Go to your Contacts app
- Search for the person you want to call. You can search by name, telephone number, or email address.
- Click on the contact’s profile and select the option to start a FaceTime call (looks like a video camera icon)
How to use FaceTime to receive calls on your Mac?
Assuming your FaceTime app is open and you’re signed in, when someone calls you:
- You will see a pop-up window. If FaceTime is closed, you’ll see a notification in the top-right corner.
- The notification will tell you who’s calling if you have their details in the Contacts app
- If you want to speak with them, click Accept
- When you want to end the call click the red handset icon
Tip: Use Meeter app to schedule recurring FaceTime calls. The app is also a huge time-saver if you use more than one video conferencing service (say, FaceTime and Zoom). Meeter brings all your scheduled meetings into one spot in the menu bar, and sends you notifs with clickable meeting links so that you can join instantly.
What is FaceTime for groups?
Group FaceTime is, naturally, for times when you need to get a group of people together, be it a family gathering or business meeting. The FaceTime app allows for up to 32 participants in the same active video chat.
To make a Group FaceTime call on Mac:
- Open the FaceTime app
- Enter contact details (either name, phone number, or email address) of all the people you want to Group FaceTime separated by commas. Or select each one individually from Contacts.
- Click the green video button to begin the Group FaceTime video chat
- To add more people to an active Group FaceTime call, click on the lower left corner of an active Group FaceTime window to show the sidebar, then Add Person to enter their information, and select Add to invite them
How to stop unwanted FaceTime calls?
FaceTime allows you to instantly block any caller at any time should you wish to do so:
- Open FaceTime
- Sign in with your Apple ID
- Search for a particular caller you want to block
- Right-click on their number ➙ choose Block This Caller
How to stop receiving FaceTime calls on Mac?
If you no longer wish to receive FaceTime calls on your Mac at all, you could simply sign out of the app:
- Open FaceTime
- Select FaceTime in menu bar and choose Preferences
- Click on Sign Out
To make or receive calls again, just sign back in.
Sometimes you just want to minimize distractions while working or doing other important tasks on your Mac. In this case, try Focus. This app temporarily blocks all disturbances for as long or as short as you want. It also lets you create your own productivity schedule with built-in “work & relax” times to easily get back to work when your break is over.
Block unwanted calls, sites, and whatnot
Get Focus, an app that can help you regulate your attention span. Block FaceTime calls for the times when you want to do the work.
Focus allows you to precisely fine-tune your blocking: entire apps and websites or just a single page on a specific website. When you try to visit a blocked site or application, you’ll see a gray screen with motivational phrases to stay productive (you can choose from an extensive catalog of quotes or create your own).
There are moments when distractions feel particularly untimely. Let’s say you’re in the middle of a meeting, sharing your screen, when suddenly FaceTime notifications start popping up. A few unexpected distractions will be enough to ruin your audience’s focus. To avoid such situations, use PliimPRO — an app that lets you enable presentation mode in one click.
PliimPRO is a menubar app that removes notifications, desktop clutter, and active apps from your screen when you’re presenting. You can also use it to instantly mute mic or change wallpapers during the meeting.
What to do when FaceTime for Mac is not working?
There are a few things to check when you experience a glitch with FaceTime. First, check that your Apple ID is valid, and make sure both the caller and you have the correct contact details (emails or phone numbers must be associated with your Apple ID for a FaceTime call to go through).
If that didn’t help, check that your email address is verified in FaceTime ➙ Preferences (if not — look for a verification email and follow the instructions). Also ensure that you’ve selected all the checkboxes next to the email addresses and phone numbers in Preferences.
Update to the latest macOS version and check that the person you’re calling is running at least macOS Mojave (10.14.1) or iOS 12.1.
Sometimes, the problem might be hiding in your time zone. Make sure you choose the correct country in FaceTime Preferences. Check your time zone in System Preferences: the region where your FaceTime account is registered should correlate with the location on your Mac — otherwise the wrong phone number might be used. To fix this, go System Preferences ➙ Date & Time ➙ Set Automatically ➙ click on Time Zone ➙ choose the nearest city.
Finally, check that you’re connected to the internet and your speed is sufficient enough (at least 128 kbps, or 1 mbps for HD FaceTime video calls)
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If you do have problems with the internet connection, try WiFi Explorer, a network analyzer that helps identify and fix common network problems with your connection without involving a professional. WiFi Explorer scans your network environment (band range, signal quality, security status, etc.), identifies channel conflict and coverage issues, and gives you recommendations to improve your WiFi.
Visual graphs in WiFi Explorer make it easy for you to assess the situation at a glance without diving deep into the numbers.
Best of all, you can find Meeter, Focus, PliimPRO, and WiFi Explorer mentioned above on a free trial through Setapp, a platform of more than 180 useful Mac apps and tools that could improve every interaction you have with your Mac. Time to call an old friend?
Setapp lives on Mac and iOS. Please come back from another device.
Meantime, prepare for all the awesome things you can do with Setapp.
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You can use FaceTime over Wi-Fi1 or over cellular on supported iOS or iPadOS devices2. FaceTime isn’t available or might not appear on devices purchased or used in Saudi Arabia, United Arab Emirates, and Pakistan. However, with iOS 11.3 and later, FaceTime is available on iPhone, iPad, and iPod touch in Saudi Arabia. And with iOS 12.4 or later, FaceTime is available on iPhone, iPad, and iPod touch in Pakistan. Update your device to get FaceTime in Saudi Arabia and Pakistan.
Turn on FaceTime
Open the FaceTime app and sign in with your Apple ID. You can also do this from Settings > FaceTime.
If you're using an iPhone, FaceTime automatically registers your phone number. To also register your email address on your iPhone, go to Settings > FaceTime > Use your Apple ID for FaceTime, and sign in with your Apple ID.
If you're using an iPad or iPod touch, register your email address by tapping Settings > FaceTime > Use your Apple ID for FaceTime, and sign in with your Apple ID.
Make a FaceTime call
To make a FaceTime call, you need the person's phone number or registered email address. There are a few ways to make a FaceTime call:
- In the FaceTime app, tap the plus button and type the person's phone number or email address. Tap the number or address, then tap Audio or Video .
- If you have the person's phone number or email address saved in your Contacts3, you can start typing their name and tap the name when it appears. Then tap Audio or Video .
- You can also start a FaceTime video call from your iPhone during a phone call. Tap the FaceTime icon in the Phone app to switch to FaceTime.
Use FaceTime Audio with Call Waiting
When another call comes in — either a phone call or another FaceTime audio call — you can choose one of these options:
- End the current call and accept the incoming call.
- Accept the incoming call and put the current call on hold.
- Decline the incoming call.
Use your Memoji in FaceTime
On an iPhone X or later, or an iPad with Face ID, you can create a Memoji to match your personality and mood, then use the Memoji during a FaceTime video call:
- Open FaceTime and make a call.
- When the call starts, tap the effects button .
- Tap the Memoji that you want to use.
- Continue your FaceTime call with your customized Memoji, or tap the X button to continue without a Memoji or go back to the FaceTime menu.
To change your Animoji or Memoji, or to remove it during a FaceTime call, repeat steps 2–4.
Use FaceTime Live Photos
With iOS 12.1.4 and later, and iPadOS, you can capture moments with your friends and family using Live Photos during a FaceTime video call. Here's how:
- Start a FaceTime video call.
- Tap the shutter button to take a photo.
- Go to your Photos app to find the photos you saved.
To save FaceTime Live Photos, all participants need iOS 12.1.4 or later, or iPadOS. Not all features of FaceTime Live Photos are available with earlier versions of iOS. FaceTime Live Photos doesn’t work with iOS 11.
Get help with FaceTime
- Learn more about FaceTime activation alerts.
- Learn what to do if you can't make or receive a FaceTime call.
- Find a missing FaceTime app.
- Find out how to block FaceTime calls.
1. You can use FaceTime on any of these devices on Wi-Fi: iPhone 4 or later, iPad Pro (all models), iPad 2 or later, iPad mini (all models), and iPod touch 4th generation or later (only iPod touch 5th generation or later support FaceTime audio calling).
2. With a cellular data plan, you can also use FaceTime without Wi-Fi on any of these devices: iPhone 4s or later, iPad Pro (all models), and iPad (3rd generation or later).
3. When you tap a person's contact information, FaceTime tries to connect using any FaceTime-enabled numbers or addresses that you have stored for that person. To avoid placing calls to unintended recipients, make sure that your contacts are accurate and don't contain old or unused information.